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PRIVACY POLICY


1. GENERAL INFORMATION AND MANDATORY INFORMATION


a.    We are pleased that you are visiting our website/app and thank you for your interest. We take the protection of your personal data very seriously and inform you below about how we handle your personal data when using our websites and apps. Personal data is data with which you can be personally identified.

b.    DÖRR GmbH, Messerschmittstr. 1, 89231 Neu-Ulm, phone 0731-970370, email info@doerrfoto.de, is the data controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR). The controller responsible for the processing of personal data is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data.

c.    The controller has appointed a data protection officer, who can be reached as follows: Sibille Baier, Messerschmittstr. 1, 89231 Neu-Ulm, phone 0731-970370, email sibille.baier@doerrfoto.de

d.    For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), our websites use an SSL or TLS encryption. You can recognise an encrypted connection by the string “https: //” and the lock symbol in your browser line.


2. DATA COLLECTION WHEN CALLING UP OUR OFFERS


a.    You can visit our websites without providing any personal information. Each time a website is called up, the web server stores a so-called server log file, which your browser automatically transmits to us. This includes the browser type and version, the name of the requested file, your IP address, date and time of access, the amount of data transferred, the operating system used and the requesting provider (access data). Processing takes place in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of illegal use.

b.    The use of our app or websites to manage DÖRR camera products is only possible as a registered user and with a customer account. The personal data collected includes first name, last name, email address and mobile phone number. It is used to send photos from and to your email address and for services and notifications via the app. The processing of this data is based on your consent (Art. 6 (1) (a) GDPR).

c.    If you contact us using the contact form, email, telephone or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 (1) (b) GDPR, if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 (1) (a)) GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of the inquiries addressed to us. The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - especially statutory retention periods - remain unaffected.

d.    Our websites use so-called cookies. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognise your browser the next time you visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed.


When cookies are deactivated, the functionality of this website may be restricted. Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 (1) (f) GDPR.

e.    If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our email newsletter based on your consent. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or by using the link provided in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this privacy policy. The newsletter is sent as part of commissioned processing on our behalf by a service provider to whom we pass on your email address. This service provider is located within a country of the European Union or the European Economic Area.

f.    We use Google Analytics, a web analytics service provided by Google LLC (“Google”), based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offers within the meaning of Art. 6 (1) GDPR). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
Google will use this information on our behalf to evaluate the use of our online offers by users, to compile reports on the activities within the online offers and to provide us with other services related to the use of the online offer and the internet. Pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases.
The IP address transmitted by the user's browser is not merged with other Google data. The users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information on the use of data by Google, setting and objection options can be found in Google's privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).
The personal data of the users will be deleted or anonymised after 14 months.

g.    We use Crashlytics based on our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our app services within the meaning of Art. 6 (1) (f) GDPR). Crashlytics collects data on the use of the app, especially with regard to system crashes, software/errors and their causes, and processes it anonymously. It uses information about the device, the app version that is installed, and other information that can help to troubleshoot errors, especially with regard to the software and hardware of the user. The data will be deleted after three years. Further information on the use of data by Crashlytics (Crashlytics Inc, 1355 Market Street # 900, San Francisco, California 94103) can be found at http://try.crashlytics.com/terms/privacy-policy.pdf.


3. HOSTING AND EMAILING


The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, e-mail dispatch, security services and technical maintenance services that we use for the purpose of operating the online offerings. Here, we and our hosting providers process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to the online offers based on our legitimate interests in the efficient and secure provision of the online offers in accordance with. Art. 6 (1) (f) GDPR in conjunction with Art. 28 GDPR (conclusion of a commissioned data processing contract). The service providers are located within a country of the European Union or the European Economic Area or are certified under the EU-US Privacy Shield Agreement.


4. SOCIAL MEDIA


a.    Plugins from social media are used on our websites (e.g. Facebook, Instagram). You can usually recognise the plugins by the respective social media logos. As soon as you activate the plugin, the respective provider receives the information that you have visited our site with your IP address. If you are logged into your respective social media account at the same time, the respective provider can assign your visit to our websites to your user account. Activating the plugin constitutes consent within the meaning of Art. 6 (1) (a) GDPR. You can revoke this consent at any time with future effect.

b.    Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our websites. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/%20?locale=en. When you visit our websites, the plugin creates a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our websites to your user account. We would like to point out that, as the provider of the websites, we have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find further information on this in Facebook's privacy policy at: https://en-gb.facebook.com/privacy/explanation. If you do not want Facebook to be able to assign your visit to our websites to your Facebook user account, please log out of your Facebook user account. The Facebook plug-ins are used on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the greatest possible visibility in social media.


5. PAYMENT DEALS


a.    We collect personal data if you voluntarily provide it to us as part of your (subscription) order, when opening a customer account or when forwarding a product recommendation. Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact or to open the customer account and you cannot complete the order and/or the account opening without your information nor can contact occur. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and process your inquiries. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond what is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time either by sending a message to the contact option described below or using a function provided in the customer account.

b.    To fulfil the contract, we pass on your data to the company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods or services. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there (e.g. for in-app purchases). In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

c.    We use the external payment service providers PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”), Six Payment Services AG, Hardturmstr. 201, 8021 Zurich, Switzerland (hereinafter referred to as “Six Payment”) or Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as “Klarna”), on whose platforms the user and we can carry out payment transactions. When paying via PayPal or Klarna, credit card via PayPal, Six Payment or Klarna, direct debit via PayPal or Klarna or - if offered - “purchase on account” or “instalment payment” via PayPal or Klarna, we will pass on your payment details as part of the payment processing. The transfer takes place in accordance with Art. 6 (1) (b) GDPR and only to the extent that this is necessary for payment processing. PayPal, Six Payment or Klarna reserve the right to carry out a credit check for the payment methods credit card via PayPal, Six Payment or Klarna, direct debit via PayPal or Klarna or - if offered - “purchase on account” or “instalment payment” via PayPal or Klarna. For this purpose, your payment details, in accordance with Art. 6 (1) (f) GDPR, may be passed on to credit agencies based on the legitimate interest of PayPal, Six Payment or Klarna in determining your solvency. PayPal, Six Payment or Klarna uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). As far as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Address data is used, among other things, but not exclusively, to calculate the score values. For more information on data protection law, including information on the credit agencies used, please see the privacy policies of


You can object to this processing of your data at any time by sending a message to PayPal, Six Payment or contradict Klarna. However, PayPal, Six Payment or Klarna may still be entitled to process your personal data if this is necessary for contractual payment processing.

d.    If you have given us your express consent to this during or after your order, we will forward your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination. The consent can be revoked at any time by sending a message to the contact option described above or directly to the shipping service provider. After revocation, we will delete the data you have provided for this, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration.

e.    In-app purchases and in-app subscriptions are executed through App Store by Apple Inc. (“Apple”) and Google Play Store by Google LLC (“Google”). The developer has no influence on the collection of personal data by Apple and Google. Further the developer has no access to the personal data collected. The App Store and Google Play Store privacy policies apply.

f.    As part of the evaluation function on this website, information about the time the evaluation was created and is published on the website in addition to your evaluation. Your IP address and e-mail address will also be logged, saved but not published. This IP address is saved for security reasons and in the event that the data subject violates the rights of third parties by posting a comment or posts with unlawful content. We need your email address to contact you if a third party objects to your published content as unlawful. The legal basis for the storage of your data is Art. 6 (1) (b) and (f) GDPR. We reserve the right to delete reviews if they are found to be unlawful by third parties.


6. USE/CONTROL/MANAGEMENT OF DÖRR CAMERA PRODUCTS


a.    By using our app/website services to manage/control/use DÖRR camera products, you understand and agree that we provide you with a technical platform with which you can process content (photos, email addresses, etc.). Your processing including the determination of camera location, orientation and purpose is also subject to the guidelines of the GDPR and is not our responsibility.


7. RIGHTS OF DATA SUBJECTS


a.    Right to object to data collection in special cases and direct advertising (Art. 21 GDPR) 
Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal notification by email to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
 If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right at any time to object to the processing of your personal data for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (Objection according to Art. 21 (1) GDPR). If your personal data is processed for direct advertising purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected to such direct advertising. If you object, your personal data will then no longer be used for direct advertising purposes (Objection according to Art. 21 (2) GDPR).

b.    Right to lodge a complaint with the competent supervisory authority 
In the event of violations of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

c.    Right to data portability 
You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible controller, this will only take place if it is technically feasible.

d.    Right to information, blocking, deletion and correction 
You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

e.    Right to restriction of processing 
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice to exercise this right. The right to restriction of processing exists in the following cases:
If you contest the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data happened/happens unlawfully, you can request the restriction of the data processing instead of the deletion. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted. If you have filed an objection in accordance with Art. 21 (1) GDPR, your and our interests must be weighed up. As long as it is not clear whose interests take precedence, you have the right to request that the processing of your personal data be restricted. If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest the European Union or a Member State.

8. DURATION OF STORAGE OF PERSONAL DATA 


The duration of the storage of personal data is based on the respective statutory retention period (e.g. retention periods under commercial and tax law). After the period has expired, the corresponding data will be routinely deleted, provided that it is no longer required to fulfil the contract or initiate a contract and/or provided that we have no legitimate interest in further storage.


Effective: February 2020


DÖRR GmbH
Messerschmittstr. 1
89231 Neu-Ulm
Phone: + 49 731-9703769
Fax: + 49 731-9703737
Mail: info@doerrfoto.de


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